UnicornWrite
Fair Refund Policy

Refund Policy

Last updated: January 2025

Our Commitment

At UnicornWrite, we are committed to your satisfaction. We offer a fair and transparent refund policy to ensure you are completely happy with our AI content generation service.

14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee for all new subscriptions. If you are not completely satisfied with UnicornWrite within the first 14 days of your subscription, we will provide a full refund.

  • Applies to first-time subscribers only
  • Full refund of subscription fee
  • No questions asked within the guarantee period
  • Processing time: 3-5 business days

Eligible Refund Scenarios

You may be eligible for a refund in the following situations:

  • Service fails to meet advertised functionality within the first 14 days
  • Technical issues prevent you from accessing the service for more than 48 hours
  • Billing errors or duplicate charges
  • Accidental subscription to wrong plan (within 48 hours)
  • Service cancellation within the 14-day guarantee period

Non-Refundable Situations

Refunds will not be provided in the following cases:

  • Requests made after the 14-day guarantee period
  • Account suspension due to violation of Terms of Service
  • Partial month refunds (except within guarantee period)
  • Content generation costs already incurred
  • Change of mind after actively using the service beyond trial period
  • Failure to cancel before next billing cycle

Refund Process

How to Request

  1. Contact our support team
  2. Provide your account details
  3. Explain the reason for refund
  4. Submit any supporting documentation

Processing Time

  • Review: 1-2 business days
  • Approval: Same day
  • Refund: 3-5 business days
  • Bank processing: 5-10 days

Contact for Refunds

To request a refund or discuss your concerns:

Email: contact@unicornagency.net

Phone: +44 7537 132505

Address: 24-26 Arcadia Avenue, London, United Kingdom, N3 2JU

Response Time: Within 24 hours during business days